The Cisco Unit in the College of Computer Science and Information Technology invites you to attend a scientific symposium on the concept of total quality in multimedia services, on Monday 3/13/2023 at 10:30 am, which will be held in the Cisco Academy laboratory in the scientific departments of the College of Computer Science and Information Technology.
The course curriculum is presented by Dr. Ahmed Salih Ghafel, responsible for the Cisco unit. The course is available to specialists in computer science and information technology in all governmental and private departments and institutions.
The seminar included the following topics
1- An introduction to the quality of user experience
2- Factors affecting quality
3- Classification
4- Methods of studying it and the benefits of using it in all areas of life
The aim of the seminar is to know the difference between the concept of quality of user experience (Quality of Experience) and the quality of service provided (Quality of Service).